Privacy Policy

Last Updated: February 22, 2026

This Privacy Policy describes how BBQ Horizon (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last Updated” date as required by law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the purposes described below, we may use personal information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms, and protect our business, users, and rights.

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What Personal Information We Collect

Information You Provide Directly

• Contact details such as name, address, phone number, and email

• Order and transaction information including billing and shipping details

• Account credentials and related security information

• Shopping behavior such as viewed products or items added to cart

• Customer support communications

You may choose not to provide certain information, but doing so may limit your ability to access some Services.

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Information Collected Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies and similar technologies. This may include device details, browser type, IP address, network information, and usage behavior on the Site.

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Information from Third Parties

We may receive personal information from third parties such as service providers, payment processors, analytics partners, and marketing partners. Any such information is handled in accordance with this Privacy Policy.

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How We Use Your Personal Information

Providing Products and Services

To process orders, manage accounts, arrange shipping, handle returns or exchanges, and support customer requests.

Marketing and Advertising

To send promotional communications and display advertisements tailored to your interests.

Security and Fraud Prevention

To detect, prevent, or investigate fraud, misuse, or security incidents.

Customer Support

To communicate with you and improve the quality and performance of our Services.

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Cookies

We use cookies and similar technologies to operate, improve, and analyze our Services, remember preferences, and support marketing efforts. You may manage cookies through your browser settings, though disabling cookies may affect site functionality.

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How We Disclose Personal Information

We may share personal information with:

• Service providers performing services on our behalf

• Business and marketing partners

• Affiliates within our corporate group

• Legal authorities when required to comply with applicable law

• Parties involved in a business transaction such as a merger or acquisition

We do not use or disclose sensitive personal information to infer personal characteristics.

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User-Generated Content

If you submit reviews or other public content, that information will be accessible to others. We are not responsible for how such information is used once it is made public.

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Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, security, or content.

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Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

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Security and Retention

No method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.

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Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as to opt out of certain data uses. Requests may require identity verification and will be handled in accordance with applicable law.

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International Data Transfers

Your personal information may be processed outside your country of residence. Where required, we use approved legal safeguards for international data transfers.

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SMS Communications

If you opt in to receive text messages, we may send transactional updates, cart reminders, promotional messages, and review requests. Consent data is shared only with service providers required to operate the messaging program.

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